HushScape

Support

Support

Write to support@hushscape.app. One person reads that mailbox and answers it, usually within a couple of days.

Telling us your iPhone model and your iOS version makes most problems quicker to find. If a sound behaved oddly, say which sounds were on and roughly how long the app had been playing.

Does it need an internet connection?

No. The sound is computed on the phone, so HushScape works in airplane mode and on a plane at altitude. There is no account and no sign-in.

Does it keep playing with the screen off?

Yes. Playback continues with the screen locked, and the lock screen carries the usual play and pause controls.

Can it play alongside music or a podcast?

Yes. Turn on Play With Other Audio in Settings inside the app. While that is on, iOS gives the lock screen controls to the other app, so the HushScape transport disappears from there.

How does the sleep timer work?

Pick a length in the dock and the sound fades out and stops when it ends. The countdown runs on the lock screen and in the Dynamic Island, and the widget shows it too.

How do I layer sounds?

Tap a tile to turn a sound on, and drag up or down on that tile to set its level. Press and hold a tile to open its dials, which move the character of the sound while it plays.

What does HushScape Pro give me?

Every sound is free, two at a time, with the sleep timer and your saved mixes. Pro opens the dials on every texture and lifts the limit on how many sounds play together.

How do I manage or cancel a subscription?

Subscriptions are handled by Apple. Open the Settings app, tap your name, then Subscriptions. Cancelling there stops the renewal and Pro stays active until the period you paid for ends.

I paid on another phone. How do I get Pro back?

Sign in to the same Apple ID and open the Pro section in the app's settings, then use Restore Purchases.

Something is wrong with a sound

Tell us which one and what you heard. The sounds are generated rather than recorded, so a report about a click, a hiss or a level that drifts is something we can measure and fix.